Security Operations Center Manager - Night Shift

Basic Qualifications

• Minimum of 4 years experience in an operations environment
• Minimum of 4 years experience in the service provider industry
• Minimum Bachelor’s Degree from an accredited university or 5 years working experienced in technology
• 3 year of experience in an information security based role

Desired Qualifications

• CISSP Certified
• Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
• Knowledge of various security packages, tools, cyber attack types & security concepts
• Do you know what OWASP is?
• CEH, CCNA, CCNP, RHCT, Linux+ or any advanced Forensic or Security GIAC certification
• Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
• Must have the desire to think faster and move forward!
• Advanced knowledge of Akamai’s DNA
• Some travel (domestic and international) may be involved.
• Self starter, the ability to work on projects with minimal guidance and assume the responsibility for the success of the projects.
• Demonstrate a diligent work ethic and the discipline to prioritize and manage multiple tasks.
• Demonstrate proficiency in written, communication, interpersonal, and problem solving skills.
• Must welcome accountability.
• Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
• Proven ability to be flexible and work hard, both independently and in a team environment
• Willingness to work occasionally outside of normal business hours.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Clarity - The ability to speak clearly so others can understand you.