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Account Service Manager - North Americas
Basic Qualification & Skills
· Bachelor's degree or equivalent.
· 2 - 3 years of experience in a cross-functional customer support/account support/account management/service delivery environment or related field.
· Excellent problem solver; ability to troubleshoot in a geographically distributed
organization.
· Excellent business writing and communication skills.
Desired Qualification
· Knowledge of internet and internet related technologies.
· Experience in a KPI orientated role.
· Experience in a Customer Satisfaction focused environment.