Change Management Director - Back Office Transformation

Required Education and Experience 

* Minimum 12 years of relevant experience and a Bachelor’s degree in Information Systems, Computer Science, Engineering, another related field or its equivalent.

Required Skills 

* Minimum 12 years of experience in consulting, information systems, project management, and/or process management with a focus on Change Management as a Center Of Excellence or set of enterprise business initiatives. 

Desired Skills 

* Masters/MBA in Management Information Systems, Industrial Psychology, Organizational Development or related area of study.

* Knowledge and experience working to improve key business capabilities and processes such as supply chain, procure-to-pay, sourcing, and document management.

* Demonstrated experience leading an enterprise change management effort.

* Experience working on projects focused on migrating from legacy “on prem” software to cloud solutions.

* Familiarity with Oracle deployments

* Experience working in a fast-paced technology company.

* Certified Change Management Professional (CCMP™) credential.

* Broad-based systems implementation knowledge and capability with a focus on change management, project lifecycles, and transformation initiatives.

* Experience working in a matrixed-management environment

* Experience working with and facilitating virtual teams

* Working knowledge of multiple change management methodologies such as Prosci/ADKAR, Bridges, Kotter, etc.

* Demonstrated influence capabilities across senior leadership populations (VPs and C-Suite).

* Able to craft and deliver communications to a wide audience (C-Suite to employees).

* Global responsibility where change and people strategy have been critical components to drive successful business outcomes.

* Experience and desire to actively partner with IT and cross-functional business units to drive outcomes

* Understanding and appreciation for how the User Experience drives adoption and behavioral change

* Understanding of business process concepts: process ownership, process flow mapping, measurement and process optimization.

* Experience driving culture change globally.