Customer Relationship Engineer (Blockchain)

Required Education and Experience

Applicants must meet one of the following education and experience requirements:

* 5 years of relevant experience and a Bachelor’s degree or its equivalent or

* 3 years of relevant experience and a Master’s degree

Required Skills

* 5 years’ experience in technical support, engineering, IT, project management or consulting

* 1 year prior customer-facing experience.

* Fluent in Japanese and business English

Desired Skills

* Good knowledge of how the Internet works (HTTP/HTTPS and DNS).

* Programming knowledge and experience (Perl/shell scripting or Java preferable).

* Knowledge of common network protocols (TCP/IP, ICMP) and tools.

* Familiarity with cryptographic keys and certificates management.

* Familiarity with Blockchain technology.

* Internet technology experience and/or experience with products and processes related to B2B application architectures, operations service models, and application security.

* Strong written and verbal communication skills, both in English and Japanese.

* Demonstrated success developing client relationships.

* Must be able to work independently as part of a remote team.