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Customer Relationship Engineer, Senior (Blockchain)
Thanks for your interest in the Customer Relationship Engineer, Senior (Blockchain) position.
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Qualifications
Required Education and Experience
Applicants must meet one of the following education and experience requirements:
* 10 years of relevant experience and a Bachelor’s degree or its equivalent or
* 8 years of relevant experience and a Master’s degree
Required Skills
* 8 years’ experience in technical support, engineering, IT, project management or consulting
* 5 year prior customer-facing experience.
* Fluent in Japanese and Business level English
Desired Skills
* Good knowledge of how the Internet works (HTTP/HTTPS and DNS).
* Programming knowledge and experience (Perl/shell scripting or Java preferable).
* Knowledge of common network protocols (TCP/IP, ICMP) and tools.
* Familiarity with cryptographic keys and certificates management.
* Internet technology experience and/or experience with products and processes related to B2B application architectures, operations service models, and application security.
* Strong written and verbal communication skills, both in English and Japanese.
* Demonstrated success developing client relationships.
* Coaching/ mentoring for team members.
* Must be able to work independently as part of a remote team.