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Enterprise Architect

Professional Services
019320 Requisition #
The Enterprise Architect (EA) is a proven technology leader that provides technical advisory services to key decision makers and designs for the technical development of enterprise customers utilizing the Akamai’s Intelligent Edge Platform. The EA will help build strategic roadmaps with customers to meet their business objectives and achieve increased value from their investment in Akamai. The EA works closely with the integrated account team (IAT) to grow accounts and is positioned as the technical expert to drive the customer’s business strategy. The EA will also show high standards of leadership – provide subject-matter-expertise for new products to the rest of the organization, research, establish, and disseminate industry trends, and actively develop junior staff within the Global Services and Support organization through training and one-on-one mentorship.
About the Team 
Recognizing that an organization’s approach to its Internet initiatives is developed long before implementation and is an ongoing exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer’s Internet strategy. The Global Consulting Services (GCS) team within the Professional Services division is comprised of senior consultants with a unique combination of deep technology expertise and an understanding of the customer’s business environment. The GCS team provides advisory services to ensure our customers incorporate the most up-to-date best practices in the areas of performance, scale and security into their web initiatives, to gain a competitive edge and meet the ever increasing expectations of their user base.

* Works with customers to define a strategy for business-critical web applications, mobile expansion, and network infrastructure. The EA provides advisory services to equip customers with the latest technology best practices to help achieve high performance, scale and security for their web applications. Additionally, the EA will be able to communicate the merits and pitfalls of technology decisions to our customer’s senior business management and C-level executives. 
* Provides technical thought leadership to many groups inside and outside of Akamai including: Akamai’s Professional Services community, the customer’s IT and development teams, and the customer’s business stakeholders. The EA addresses gaps in customer’s architecture in areas including web servers, application servers and network infrastructure, and helps map Akamai’s products and features to meet specific technical requirements. The EA works closely with the customer’s team throughout the development lifecycle, translating business metrics and goals, while providing guidance around requirements gathering, scoping, solution development, deployment, as well as documenting and training the customer to maintain the solution.   
* Partners with Akamai’s Product Management and R&D to develop future product direction and strategy - providing valuable input from the customers. The EA will perform the role of subject matter expert for new products and act as a liaison between the engineering and professional services teams. 
* Educates both internal and external audiences on the latest technology trends, internet best practices and Akamai-specific solutions for the most pressing performance, scale, and security needs. The EA serves as an evangelist for both the Professional Services organization and for Akamai in general. The EA participates in internal sales calls and promotes GCS to internal stakeholders as part of their sale strategy. 
* Acts as an individual contributor. The EA manages the day to day operations and metrics of the team and acts as an escalation point for internal stakeholders. 
* Position will require travel approximately 25%-30% of the time.

Required Education and Experience 
* Minimum 8 years of related experience and a Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, another related field or it’s equivalent

Required Skills 
* 6 years in consulting, professional services and/or other customer-facing role focused on delivering technical products or services
* 2 years of experience with Internet technologies including: TCP/IP, HTTP/HTTPS, DNS, SSL
Desired Qualifications 
* 2+ years business experience which may include P/L responsibilities, experience as a startup owner, or product management
* Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or a related field. Alternatively, Master’s degree in Business Administration
 * Experience with strategy and/or technology consulting.
* Proven knowledge of web servers, application servers, accelerators, routers and caching devices.
* Development experience in Python, Javascript, Java, ASP.NET or Unix shell scripting.
* Experience with designing scalable web infrastructure and troubleshooting web performance related issues.
* Experience with web performance measurement and web optimization techniques.
* Proven ability with mobile network architecture and application development.
* Proven ability working within a Content Delivery Network. 
* Experience with full software development lifecycle and DevOps
* Experience with common cloud platforms such as AWS, Azure, Google Cloud, etc...
* Proven ability to manage large projects, problem solve, make quick decisions and a passion for excellence. 
* Ability to operate independently and apply strategic thinking with technical depth. 
* Excellent written, verbal, and presentation skills.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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