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Helpdesk Specialist, APAC
Thanks for your interest in the Helpdesk Specialist, APAC position.
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About you
- An advanced Diploma in Electronics/Communications Engineering or relevant trade qualification
- Min 3+ years’ experience administering and troubleshooting Windows/Mac OS X operating systems, hardware and software.
- Min 3+ years troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware.
- 1+ year experience setting up virtual machines in VWWare ESX.
- 1+ year experience supporting, configuring, troubleshooting iOS and Android devices.
Good to have
- Familiarity with network routing, switching, firewall, VPN, WiFi technologies.
- Professional certifications: MCITP (Enterprise Desktop Support Technician 7), Mac, or A+.
- Experienced support for video teleconferencing systems.
Our Benefits
- Comprehensive medical, dental and flex benefits
Inclusion &
Diversity
We believe that the unique contributions of our employee is the driver
of our success. To make sure that our products and culture continue to
incorporate everyone's perspectives and experience. We provide equal
opportunity, at the core we seek the ability to innovate, grow and to fulfil
our collective aspiration of helping people to own their tomorrow. A natural
curiosity, a respect for differences and a growth mindset are valued at Akamai.
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