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IT Director, Technical Program Management

Corporate IT
018320 Requisition #
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Information Technology is seeking an experienced, driven, results-oriented Director of Program Management to lead the definition and execution of complex business and technology programs, to direct and ensure the successful outcome of those programs and to lead cross-functional teams in their planning, implementation, development and support. The Director of Program Management will champion project submissions for approval across the portfolio, provide end-to-end accountability for the programs, report realization of the program benefits to the Executive Sponsor and to actively participate in Governance Boards by providing approval, prioritization and recommendations for program delivery. He/she will work closely with key stakeholders by communicating and managing expectations, negotiating day to day issue resolution and decisions and ensuring the programs meet defined business outcomes and objectives. The Director of Program Management will report into the Senior Director, Programs and Operations and he/she will have visibility across Akamai's Information Technology project portfolio within the IT organization. 

As a Director of Program Management, you will be responsible for:

Lead program definition, planning, and execution of assigned programs, which are made up of multiple projects, ensuring critical success factors are defined and monitored and the business objectives are achieved. Including, but not limited to the following:
Developing and managing an integrated program schedule and monitoring and reporting on progress (actual vs. forecast) via the project reporting process.
Defining scope of work and determining program plan and the deliverables required for the program’s success.
Identify dependencies and inter-dependencies between programs and coordinate between all teams involved in the project to successfully scope, size and drive implementation of identified transformation and growth opportunities.
Defining and mobilizing critical program resources.
Managing and monitoring program risks and issues.
Proactively managing health status of programs to anticipate risks and/or issues and to proactively implement mitigation plans.
Presenting programs status on a regular basis to senior executives.

About the Team
The Akamai Information Technology organization is a team of industry leading professionals dedicated to owning and driving the innovation of Akamai’s Corporate Infrastructure, Applications, Development and Security for our customers and stakeholders.  Information Technology manages all aspects of the program lifecycle as well as the coordination and delivery of key cross-organizational strategic programs, 
including prioritization, definition, planning, success metrics and ongoing delivery for these initiatives.

Required Education and Experience
12 years of relevant experience and a Bachelor’s degree or 
10 years of relevant experience and a Master’s degree

Required Skills
Minimum of 8 years of experience with Program/Project Management or equivalent experience, ideally in a cross-functional technical delivery capacity

Desired Skills
Experience as a Senior Program Manager on large business transformation Projects and Program(s). This includes demonstrable experience in:
Leading multiple concurrent and interdependent projects, for a sustained period, to achieve a successful and measurable outcome.
Leading and managing cross matrix; multi-functional; and global teams. 
Ability to govern programs and successfully meet goals with tight deadlines/budgets and minimal supervision. Candidate must use one's own initiative to provide robust and timely solutions.
Strong interpersonal & leadership skills with heavy experience working at an executive level and coordinating other senior level multifunctional global stakeholders to achieve an outcome.
Strong presentation and communication skills including ability to effectively communicate ideas in both written and spoken form to executive staff, business sponsors, managers, and technical resources in clear concise language that is appropriate to the target audience.
Strong consulting, facilitation and planning skills including ability to workshop and translate strategy into actionable and resourced plans.
Exceptional change management experience in global organizations.
Line management experience including recruiting, developing, performance management (including offshore teams where required), as well as cohesively managing global teams.
Strong leadership presence with influential skills when negotiating day to day resolutions/issues and decision-making with key senior stakeholders.
Proficient in business process optimization, defining success metrics and implementing Program Management best practices and standards.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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