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Learning Technology Support Engineer

📁
Product Marketing
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020733 Requisition #
Thanks for your interest in the Learning Technology Support Engineer position. Unfortunately this position has been closed but you can search our 213 open jobs by clicking here.
Qualifications
Required Education and Experience
Applicants must meet the following education and experience requirements: 
Bachelor’s degree in Computer Science or a technical field, or equivalent experience
3 years of experience in databases including SQL and noSQL (K/V)
2 years working experience in Groovy, Ruby, and/or Python 
2 years of experience in technical support, engineering, IT, project management or consulting
Excellent understanding of the technical fundamentals of the web-based applications
Hands-on experience working with HL7 (V3 preferred), XML, and web services
Knowledge of how the Internet works (HTTP, DNS, and CDN).
Programming knowledge and experience (Perl/shell scripting or Java preferable).
Knowledge of common network protocols (TCP/IP, ICMP) and tools.
Knowledge of web programming (HTML, JavaScript, CSS, ASP, JSP, Ruby, Python)
Familiarity with technologies like: Heroku, Drupal, platform.sh, Middleman, Adobe, J2EE (using Tomcat and/or Websphere) or .NET architecture, Web Services (SOAP, XML), Configuring webservers (Apache, IIS), and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc.)
Troubleshooting ability in Linux and SaaS environments
Customer focus, acts with the customer in mind, anticipates future needs and dedicated to providing superior service. 
Problem solving ability, creativity to "think-outside-the-box", proven track record in proposing and implementing new solutions for customers.
Excellent verbal and written communication skills, ability to disseminate information in a clear and correct manner to both business and technical audiences.
Ability to manage multiple priorities, commitments and projects.
Self-motivated, directed and passionate about what you do. Strives for results.
 



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