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Network Field Technician / Tijuana

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Network Operations
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014913 Requisition #
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Field Technician
 
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. With thousands of servers in hundreds of networks around the world, we use our computational and network power to transform the chaotic Internet into a predictable, scalable, and secure business platform.
 
About the Job
 
Working with Network Infrastructure Engineers, the network field technician will perform server maintenance and be our remote hands and eyes in our data centers. Maintenance consists of installing servers and switches in racks, un-racking servers and racking replacements, Ethernet and power cable wiring, fiber cable wiring, replacing disk drives and memory, and diagnosing simple hardware issues.  No previous data center experience is necessary.  You will be part of the team which is responsible for Akamai’s Edge Platform consisting of over 150,000 servers in over 1,200 networks across over 90 countries.  This platform handles a significant portion of the world’s Web traffic.
 
Basic Qualifications
The candidate needs to have the ability to lift 50 pounds and the ability to un-box and move equipment for several contiguous hours / days.
Must have reliable transportation. The job requires movement between locations that may not have access to public transportation.
Must have a laptop, cell phone, driver's license, and a basic set of hand tools (Testing tools, Light meter, cleaning wands. etc.)
Expected to travel between data center site locations for service and installation activities.
Handling of network cabling, storage and server equipment, Rack-and-stack installation, cabling, labeling, asset reporting.
Work with Ticketing service request systems
Daytime (8 am - 5 pm, M-F) availability is required
Night and weekend work may also be required at some points
Desired Qualifications
Experience working in a data center.
Experience working with server hardware.
Experience with networking equipment and cross-connects.
Strong communication and organizational skills.
Goal-oriented attitude to work through roadblocks, attend to details, and bring about project closure.
The ability to work in an energetic and dynamic environment, with openness to the demands and rewards of building and maintaining a worldwide network (non 9-5 M-F work may be required).
Applicants should be hard working, reliable, have a willingness to be micro managed, but still be able to think and work independently.
 


About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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