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Network Support Consultant
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Qualifications
Required Education and Experience
Applicants must meet the following education and experience requirements:
- Bachelor’s Degree or equivalent experience
Required Skills
- 3+ years of experience in Networking, Routing, and Internet Technology
- 2+ years of experience in customer or partner support or account management
- Understanding of Internet Protocols including BGP, DNS, and TCP/IP
- Linux / UNIX experience
- CCNP or similar technical knowledge
- Must be action-oriented, capable of independently solving complex technical problems, and able to communicate clearly and effectively to both technical and business audiences
- Fluency in English and Spanish
Desired Skills
- Strong written and verbal communication
- Excellent project management skills; ability to set, manage and deliver on partner expectations
- Self-starter able to multitask with minimal supervision
- Experience with SQL is preferred
- Fluency in Portuguese is a plus