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Product Architect - Web, Security, Media portfolio

Professional Services
018189 Requisition #

As a Product Architect, you will design new customer-oriented products and features starting with the customer experience with the product and leading to the end-to-end design of the product across the Akamai platform. The position requires a high degree of creativity plus the ability to work with product managers, software architects, and engineering managers to turn customer needs into working products deployed across the Akamai network.


As a Product Architect, you will be responsible for:


* Working collaboratively with the team on the development of new products and technologies.

* Advocate best practices for the software development life cycle and use your experience to mentor others.

* Understand the market space in detail by working with customers, partners, and team members across the business.

* Leverage a commanding knowledge of business problems affecting customers to ensure this product is designed to meet their needs.

* Establish technical direction and design for product development from the engineering perspective.

* Work with other organizations to ensure product supportability and customer service concerns are considered.

* Provide technical leadership across engineering to ensure product development is smooth, evolving design as needed.


About the Team

Akamai’s Global Services & Support organization is responsible for driving customer loyalty; innovating to meet customers’ evolving online business needs, and for fostering a culture of accountability and exceptional service to optimize customer engagement. The Global Services & Support organization includes the core functions of Professional Services, Services Delivery, Technical Support, Customer Experience, Account Management, and Service Enablement. This world-class organization provides customers with deep technical understanding and industry expertise to create new business opportunities, maximize return on investment, and reduce risk.

Required Education and Experience 

* 8 years of relevant experience and a Bachelor’s degree or its equivalent


Required Skills

* 8+ years of experience with design and development for high-availability systems

* 5+ years of experience of core Internet and web protocols (e.g. HTTP, HTTP/2, TLS, TCP, IP, DNS).

* 5+ years of experience working at a architect level in networking, cloud, or distributed computing environment.

* 5+ years of experience in the Internet or enterprise networking industry.

* 5+ years of experience working in Linux/UNIX environment


Desired Skills

* Experience developing high-performance web application/service in object oriented or functional programming languages.

* Strong experience with systems architecture and API development in the Cloud including extensive experience with designing IaaS, SaaS and PaaS products.

* Experience with enterprise web application frameworks in support advanced web application features including AJAX, SOAP/REST web services and identity/security protocols like SAML, OAuth and OpenID.

* Experience with IaaS, SaaS, PaaS solutions.

* Commanding knowledge of Web application protocols and techniques behind today's rich and/or transactional web services (HTML/DHTML, XML, AJAX, SOAP/REST, DOM, JavaScript, CSS, etc).

* Experience in enterprise-class and/or large-scale web application systems operations.

* Experience in J2EE web application architecture and framework.

* Experience in systems administration, database administration, network operations, systems programming in C/C++.

* Excellent relationship building skills, with experience leading cross-functional teams that include all skill levels.

* Excellent written and verbal communication skills, with experience in conveying complex technical content to a variety of audiences.

* Excellent mentorship and leadership skills, with a track record of sharing knowledge and proactively increasing the skills & abilities of teammates.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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