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014580 Requisition #
Thanks for your interest in the Product Support Engineer.. position. Unfortunately this position has been closed but you can search our 343 open jobs by clicking here.

Basic Qualifications

Successful Candidates will be well versed in the following;

  • CentOS/RHeL and associated Linux tools
  • HTTP
  • DNS
  • Apache, NGINX, IIS Origin Servers
  • Adaptive Bit Rate Streaming Technologies (e.g. Apple HLS, Microsoft Silverlight)
  • Broadcast Video Distribution Technologies
  • VoD
  • IPv4 and associated protocol suite (e.g. TCP, UDP, SNMP, ICMP etc.)
  • IPv4 Routing Concepts and associated protocols (RIP/OSPF/BGP/MPLS)
  • L2 Switching Concepts
  • Technical Support processes

Strong analytical, debugging, and communication skills required.

BSCS, BSCE plus 5 years or equivalent experience required.

Some Travel required.

Desired Qualifications

  • Experience with Tier 1,2, & 3 Carriers/Service Providers desirable.
  • Knowledge of Content Delivery Networks (CDN) a definite plus.
  • Strong Knowledge of Recursive and Authoritative DNS Services
  • Expertise in Scripting (Bash, Perl, Python)

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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