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Product Support Engineer Associate
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Required Education and Experience
* 3 years of relevant experience and a Bachelor’s Degree in Computer Science or equivalent or
* 1 year of relevant experience and a Master Degree in Computer Science or
* relevant experience and a PHD
Required Qualifications
* Min 3 years programming skills in C/C++, Python, or Perl
* Min 3 years experience in Linux/Unix and Windows operating systems
* Min 3 years experience in network protocols and implementations (DNS, TCP/IP, UDP, HTTP, SSL)
Desired Qualifications
* Excellent written and verbal communication skills
* Advanced technical skills in troubleshooting and problem resolution for a content delivery/streaming media environment.
* Thorough understanding of distributed systems, network routing, Internet principles and statistical data analysis.
* Knowledge in routing protocols (BGP and OSPF) and application-level protocols (overlay routing and Peer-to-Peer file sharing protocols).
* Prior customer-facing experience
Other Information
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.
* 3 years of relevant experience and a Bachelor’s Degree in Computer Science or equivalent or
* 1 year of relevant experience and a Master Degree in Computer Science or
* relevant experience and a PHD
Required Qualifications
* Min 3 years programming skills in C/C++, Python, or Perl
* Min 3 years experience in Linux/Unix and Windows operating systems
* Min 3 years experience in network protocols and implementations (DNS, TCP/IP, UDP, HTTP, SSL)
Desired Qualifications
* Excellent written and verbal communication skills
* Advanced technical skills in troubleshooting and problem resolution for a content delivery/streaming media environment.
* Thorough understanding of distributed systems, network routing, Internet principles and statistical data analysis.
* Knowledge in routing protocols (BGP and OSPF) and application-level protocols (overlay routing and Peer-to-Peer file sharing protocols).
* Prior customer-facing experience
Other Information
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.