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Program Manager II

📁
Program/Project Management
📅
015756 Requisition #
Thanks for your interest in the Program Manager II position. Unfortunately this position has been closed but you can search our 299 open jobs by clicking here.
Required Education and Experience 
* 5 years of relevant experience and a Bachelor’s degree

Required Skills 
* 3+ years experience of technical or business process transformation project or program management.
* 2+ years experience on programs spanning multiple teams and geographies.

Desired Skills 
* Internet and/or software engineering industry experience strongly preferred.
* Demonstrated ability to grasp new technical concepts quickly.
* Exceptional technical/professional writing skills.
* Proven leadership, organization, and planning skills.
* Proven ability to deliver large cross-functional strategic initiatives.
* Strong interpersonal, organizational, and communication skills and the ability to work effectively and professionally across a wide range of constituencies and/or geographies.
* Experience working in a fast-paced matrix technical organization.
* Exceptional oral and written communications skills.
* Demonstrated ability to work independently under tight deadlines while responding to changing business and technical conditions.
* Experience with software service delivery business processes and technologies such as: Case management (especially Salesforce Service Cloud), KCS, Community, workforce management or Call routing and Omni Channel support a plus. 
* Experience with concepts such as: OCM, ITIL, Agile development or BPM a plus.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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