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Security Operations Center Specialist II

017945 Requisition #
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About the Job 

The Security Operations Center Specialist II is a technical security professional providing rapid response to cyber-attacks. This includes identifying attack patterns, placing mitigation using Akamai Security or Prolexic platforms and providing expert consult to customers during attacks or threats.


Ideal candidates will have & build mastery on a wide technology skillset including Akamai web-platform, core networking protocols, web-application security, Akamai security products, security tools, techniques and scripting languages like Go or Python. The role has a heavy customer communications component and one must be able to manage a customer during such business critical situations.


This is an excellent position for somebody interested in exercising his or her experience in Akamai Web platform, application security and/or core networking in a customer facing environment. This Specialist will demonstrate an aptitude to operate all security products.


About the Team

Akamai Global Security Service’s SOCC is responsible for Security Services on an Enterprise level. SOCC is a fast paced environment with constant involvement in critical, high-stake engagements. The Akamai Security Operations Centre works with dozens of real-life web based attacks on a daily basis. The team is responsible to keep Akamai’s Managed security customers secure and to ensure that our customers are protected against lethal or the largest of attacks in least of time. The team works on both Akamai and Prolexic security product lines, offering security at Layer 2,3,4 and 7. If you are a security enthusiast and would love defeating latest attacks on large businesses, if you want to be part of mitigation for the largest DDOS attacks or smartest of web-application attacks, if you are eager to be part of a real-life battle with ‘unknown actors’ trying attack our customers – SOCC is the place you should be at.


Heavy emphasis on customers, trainings, knowledge sharing and continuous improvement are important elements of the SOCC. Akamai’s SOCC contains the brightest individuals in the Security industry and the top cyber-attack mitigators in the world.



* Be a true Security Pro and trusted security advisor for your customer, demonstrating a complete sense of ownership and urgency.

* Defend Akamai customers from on-going cyber-attacks using Akamai Security products like Kona, FastDNS, BotMan, PLX Routed using Akamai and Prolexic platforms

* Device smart mitigation strategies to utilize the Akamai products efficiently, defeating the attackers without impacting genuine users or the real time business. These attacks could be a network based DDoS or smartly crafted attacks on customer’s web-applications.

* Perform telemetry and deep packet analysis to identify DDoS/Cyber-attack vector and apply mitigation strategy within the SLA

* Provide professional consult to customer on his security posture and DDoS attack response, to mitigate the ongoing attacks and defend any future attempts.

* Audit attack mitigation policies on on-going attacks to identify tactical improvements

*2+ years of customer facing experience in creating Akamai Platform bases solutions (Web) OR Web-Application Security

*3+ years of Customer facing experience on one or more among the following three domains and zeal to learn the rest:

  1. Akamai Web Platform:
    • Design Akamai Metadata based delivery (Web) configurations for large enterprises – with complete understanding of Akamai platform features
    • Architect delivery solutions using Akamai Web products
    • Akamai platform log analysis
  2. Core Networking
    • Troubleshooting with deep packet inspection (extensive use of tcpdump or wireshark)
    • Expert on core networking protocols, IPSEC, VPN, BGP and very deep understanding of OSI components.
    • Support or troubleshooting experience with Network security products
  3. Web-application security,
    • Customer facing pen testing
    • Web application designing and security

* Excellent large enterprise level customer handing and professional consulting skills

* CCNP or 3 years equivalent experience in network troubleshooting (subnetting, network tools, etc.)

* Working knowledge of network protocols & topologies, with concentration in internet-web communications

* Technical Bachelor’s Degree from an accredited university or 4 years equivalent experience in Information Technology


Desired Qualifications 

* Working knowledge of network routing and network troubleshooting

* Knowledge of various security threats, web-application and DDoS attack types

* Working knowledge of tcpdump and Wireshark traffic analyzing tools

* Ability to navigate bash and administer a linux system

* Perl/PHP/Python experience a huge plus

* CEH,CCNA/CCNP, ITIL, RHCT, Linux+ or any GIAC certifications is a plus

* Ability to work in a fast paced, team environment without unnecessarily increasing stress levels

* Demonstrate a high level of attention to detail

* Ability to handle contention and potential conflict situations with clients professionally

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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