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Security Operations Technician (1st shift)
Thanks for your interest in the Security Operations Technician (1st shift) position.
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Required Skills
Desired Skills
Required Education and Experience
- 6 months of relevant experience
- Minimum of 6 months experience in a customer support, help desk or call center role
- Minimum of 6 months of work experience in an IT role
- Minimum of 6 months demonstrated interpersonal communications skills
Desired Skills
- Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
- Packet ninjas are welcome
- Having a desire to stop evil in its tracks a plus
- Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
- Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
- Knowledge of Akamai’s DNA
- Must have the desire to think faster and move forward!
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.