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Security Operations Technician II
Thanks for your interest in the Security Operations Technician II position.
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Qualifications
Required Skills
• Minimum of 6 months experience in a customer support, help desk or call center role
• Minimum of 6 months of work experience in an IT role
• Minimum of 6 months demonstrated interpersonal communications skills
Desired Skills
• Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
• Packet ninjas are welcome
• Having a desire to stop evil in its tracks is a plus
• Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
• Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
• Knowledge of Akamai’s DNA
• Must have the desire to think faster and move forward!