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Security Operations Technician II - Weekend + US shifts
Thanks for your interest in the Security Operations Technician II - Weekend + US shifts position.
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Basic Qualifications
● Minimum of 1 year experience in a customer support, help desk or call center role
● Minimum of 1 industry related certification or 1 years of work experience in an IT role
● Minimum of 1 year demonstrated interpersonal communications skills
● Minimum of 1 year experience in a customer support, help desk or call center role
● Minimum of 1 industry related certification or 1 years of work experience in an IT role
● Minimum of 1 year demonstrated interpersonal communications skills
Desired Qualifications
● Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
● Having a desire to stop evil in its tracks a plus
● Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
● Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
● Knowledge of Akamai’s DNA
● Must have the desire to think faster and move forward!
● Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
● Having a desire to stop evil in its tracks a plus
● Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
● Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
● Knowledge of Akamai’s DNA
● Must have the desire to think faster and move forward!