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Senior Data Protection Engineer

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General & Administrative
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015860 Requisition #
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About the job:


As a Senior Data Protection Engineer, you will be a member of team responsible for designing and implementing data protection solutions that support a variety of applications, databases, and server operating systems and services on physical and virtual infrastructures both in company-owned data centers and cloud-hosted providers. The key objectives of the team are to analyze, design and implement the technical requirements of data protection projects, which include the selection, design, and management of data protection solutions. The position includes planning, requirements gathering, specification, design and the implementation of enterprise IT solutions, as well as the documentation and transition of operational processes required to support complex technical solutions.


About the team:

You will be an integral part of the Enterprise Storage (ES) engineering team; a highly skilled team of geographically dispersed engineers responsible for providing a scalable storage platform that is fast, reliable and secure for applications and services. This team of engineers has designed and managed over 3 PB of storage globally, which support a wide variety of application servers including Virtualization, databases (MySQL, MSSQL, Oracle, etc), and in-house applications within or across system and enterprise boundaries. The team’s primary goal to move away from capacity planning and towards cost planning while eliminating storage waste.


The Enterprise Storage team is part of the Enterprise Platform Engineering (EPE) group which is responsible for the design, deployment and management of ES, Identity and Access management, Enterprise Hosting Services, and Client Engineering at Akamai. The EPE team is part n Akamai's Corporate IT organization.


Responsibilities:

  • Design and implement data protection solutions to meet the demands of enterprise applications to ensure all data and systems are protected, retrievable and able to be rebuilt from scratch within RPO’s and RTO’s

  • Work with business and application development teams to define requirements and propose appropriate storage and backup solutions and standards

  • Design and manage a restore testing program

  • Provide on-going engineering and Tier3 support of data protection environments globally

  • Act as an escalation point for operations team and support issues

  • Evaluate, design, and implement tools to improve the life cycle management of the data protection environment; including deployment, configuration management, and patching

  • Work with engineering and operational teams to understand and evaluate existing processes and technical designs, and recommending areas for improvement

  • Perform production system changes, remote software installations; troubleshoot problems

  • Coordinate and enhance internal processes

  • Use our system resource utilization and monitoring tools to identify potential problem areas before they result in incidents

  • Work with other team members to monitor and review data protection capacity and design upgrade plans

  • Manage small to medium size projects and provide technical input to the ES team

  • Apply business and technical analytical skills to analyze, identify, design, implement and develop comprehensive support processes to resolve complex business & operational issues

  • Assist in the development of an ES strategy that aligns with Akamai’s business objectives

  • Remain knowledgeable of trends and advancements in information systems and information technology in order to assess the feasibility of implementing new services, systems, and technologies

Qualifications:


Basic Qualifications:


  • 5+ years experience as an Engineer including deployment, configuration, management and support of backup solutions (e.g. NetBackup)

  • 3+ years experience as an Engineer including deployment, configuration, management and support of storage solutions (e.g. NetApp, Oracle) and storage replication technologies (e.g. Snapmirror, Snapvault, ZFS )

  • 3+ years experience with storage components; Cisco MDS Fiber Switches, CIFS/NFS/iSCSI, and Authentication (Kerberos)

  • 3+ years experience working with virtual environments, clustering technologies, and database systems

  • 3+ years experience in Storage+Server Architecture (Server Configuration, Security, and Networking)

  • 3+ years experience with storage management access and monitoring

  • 3+ years experience with advanced familiarity with most operating system commands/utilities on Windows and/or Linux

  • 2+ years experience designing SAN and NAS storage solutions for large-scale environments

  • 2+ years of cloud storage experience

  • Advanced understanding of TCP/IP routing, VLANs, DNS, DHCP,  LACP bonding (various modes) and high availability networking

  • Strong technical troubleshooting skills for both storage performance and connectivity issues

  • Must have strong analytical skills

  • Excellent written, verbal and presentation skills; ability to effectively explain complex technical concepts to both technical and non-technical staff including executives

  • Strong attention to detail with excellent organization skills



Desired Qualifications:


  • A 4-year college degree

  • Experience working with VMware Virtualization and Oracle Databases as it relates to backup

  • Experience working with offsite backup methodologies, including; tape drives, cloud services, information management companies (e.g. Retrievex, Iron Mountain)

  • Experience with Cloud Orchestration and Service automation tools (Ansible, Chef, Puppet, SCCM)

  • Experience with Cloud Hosting services (AWS, Azure, GCE, Openstack)

  • Programming experience in shell, python, perl

  • Experience with documentation and training

  • Experience working with geographically dispersed team members and customers

  • Good understanding of the ITIL frameworks along with the incident, problem and change management processes and procedures

  • Willingness to take initiative and to overcome obstacles to achieve personal, organizational, and company goals

  • Passion for pushing the limits of storage technologies and their use in the workplace as a means to accomplish business objectives

  • Good analytical skills and Project Management skills

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @Akamaijobs on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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