Senior Director - Digital User Experience & Change Management

Required Education and Experience 

* Minimum 15 years of relevant experience and a Bachelor’s degree in Information Systems, Computer Science, Engineering, another related field or its equivalent.

Required Skills 

* Minimum 15 years of experience working on large-scale enterprise technology transformations

* Minimum 5 years of experience managing in-line, matrixed, and dotted-line employees

* Minimum 3 years of experience and/or certification in Change Management practices

* Minimum 3 years of experience in evaluating, selecting, onboarding and overseeing consulting resources

Desired Skills 

* MBA preferred

* Strategic thinker

* Leadership presence and credibility to interact skillfully with all levels of employees and stakeholders including senior executives and global colleagues

* Experience attracting, hiring, retaining, and developing high performing teams and individuals

* Demonstrated ability to partner cross-functionally to align strategies and objectives

* Demonstrated ability to lead, manage, coach and guide direct and indirect team members by providing directional leadership, management, guidance and coaching

* Exceptional collaborator and influencer drives change through ideas, relationships and actions

* Good problem-solving and analytical skills

* Excellent communication skills

* Sound decision-making skills

* Strong facilitation skills

* Excellent organization, communication, program, process and change management skills

* Ability to problem solve and identify root causes of obstacles

* Outspoken ability to champion the ‘voice of the user’ and influence the majority when project objectives and user experiences do not align

* Ability to work with senior leaders in the organization

* Independent, self-starter and a team player

* Experience in fast-paced and rapidly growing/changing business environments, with flexibility to quickly adapt strategies and programs to meet overall business goals

About Akamai 

Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit http://www.akamai.com, and follow @Akamaijobs on Twitter. 

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.