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Senior Business Operations Manager - Services & Support

Professional Services
006203 Requisition #
Thanks for your interest in the Senior Business Operations Manager - Services & Support position. Unfortunately this position has been closed but you can search our 283 open jobs by clicking here.

Required Education and Experience 

Applicants must meet one of the following education and experience requirements:  

* 8 years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, MIS, Economics, Finance, Business, another related field or its equivalent or 

* 6 years of relevant experience and a Master’s degree in Computer Science, Engineering, MIS, Economics, Finance or MBA. 

Required Skills 

* 5+ years of Business Intelligence and/or advanced analytics

* 2+ years of experience with behavior/predictive analysis and/or data analytics development experience.

* 2+ years of experience with data visualization software. Ideally, WAVE analytics/ Sissen/ PowerBI/Tableau

* 2+ years of experience with scripting languages. 

* 2+ years of experience as a Manager or Team Lead.

Desired Skills 

* Business Intelligence Certification (CPBI).

* Ability to build the framework for the analyses and to drive decisions with the derived insights

* Enthusiasm in learning new things and performing detailed data analyses

* Exceptional quantitative and analytical abilities

* Superior verbal and written communication skills

* Effective interpersonal and team building capabilities

* Strong project planning and time management 

* Highly organized with a demand for detail and procedures. 

* High degree of technical expertise and business acumen.

* Detail-oriented drive to investigate and dissect information with a strong focus on quality.

* Ability to set clear and deliverable goals with demonstrated tenacity, commitment to delivery and accountability for results.

* Strong ability to influence and work collaboratively with people at all levels and within various functions of organizations.

* Strong sense of integrity and accountability

About Akamai Technologies

Akamai is the global leader in Content Delivery Network (CDN) services, making the Internet business ready—fast, reliable, and secure—for its customers. The company's advanced web performance, mobile performance, cloud security and media delivery solutions are revolutionizing how businesses optimize consumer, enterprise and entertainment experiences for any device, anywhere. Headquartered in Cambridge, MA, Akamai has offices around the world and operates the most pervasive, highly distributed CDN—with more than 200,000 servers in 110 or more countries—delivering up to 30% of all Web traffic. Learn more at

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

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