Senior Business Operations Manager - Services & Support

Required Education and Experience 

Applicants must meet one of the following education and experience requirements:  

* 8 years of relevant experience and a Bachelor’s degree in Computer Science, Engineering, MIS, Economics, Finance, Business, another related field or its equivalent or 

* 6 years of relevant experience and a Master’s degree in Computer Science, Engineering, MIS, Economics, Finance or MBA. 

Required Skills 

* 5+ years of Business Intelligence and/or advanced analytics

* 2+ years of experience with behavior/predictive analysis and/or data analytics development experience.

* 2+ years of experience with data visualization software. Ideally, WAVE analytics/ Sissen/ PowerBI/Tableau

* 2+ years of experience with scripting languages. 

* 2+ years of experience as a Manager or Team Lead.

Desired Skills 

* Business Intelligence Certification (CPBI).

* Ability to build the framework for the analyses and to drive decisions with the derived insights

* Enthusiasm in learning new things and performing detailed data analyses

* Exceptional quantitative and analytical abilities

* Superior verbal and written communication skills

* Effective interpersonal and team building capabilities

* Strong project planning and time management 

* Highly organized with a demand for detail and procedures. 

* High degree of technical expertise and business acumen.

* Detail-oriented drive to investigate and dissect information with a strong focus on quality.

* Ability to set clear and deliverable goals with demonstrated tenacity, commitment to delivery and accountability for results.

* Strong ability to influence and work collaboratively with people at all levels and within various functions of organizations.

* Strong sense of integrity and accountability