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Senior Media Performance Engineer

📁
Engineering
📅
017082 Requisition #

Akamai’s services have stringent performance requirements and our ability to deliver these services at scale in a complex environment is a significant challenge. The Media Infrastructure Service Performance team oversees the networks and services on Akamai's global platform that provide its media streaming, storage, quality of service, and audience analytics capabilities.  In this role, you will draw upon your analysis and optimization background to help determine how we manage capacity to deliver our services.  You will draw upon your computing and coding skills to enhance the systems that we use to monitor and measure the system.  You will apply your analytical skills to acquire in-depth knowledge of our proprietary software and services to make sense of data that can be distilled to determine quality.  And finally, you will work with a variety of teams around the business to help set and deliver performance expectations. 


Responsibilities 

* Build software systems and automations to establish proper policies that support our customers and products.

* Analysis tasks related to diagnosing system behaviors in response to escalations.

* Mine data to evaluate and track service quality, establish monitoring and automate anomaly response process.

* Work closely with the business units to define product and customer quality of service requirements and use the requirements to drive how we deploy, operate, and optimize network capacity.

* Work closely with Engineering teams, specifically with those that design and implement Akamai's media streaming, storage, and analytics server software, in order to help guide adoption of new features and determine where to make new technology investments.



About the Team 

The Media Infrastructure Service Performance Team is an elite group of technical contributors responsible for defining, measuring, reporting on, and optimizing the Key Performance Indicators of the platform. The team has individuals with strengths in optimization, network analysis, computing, statistics, data science, big data analysis methodologies, and distributed systems.  They are individuals who enjoy taking a holistic view of complex systems. The team tends to tackle difficult problems that go beyond having simple answers. This is precisely what makes the job fun and rewarding to anyone seeking a challenge.


Required Education and Experience

* Minimum 3 years of relevant experience and a Masters or PhD Degree in Computer Science, Electrical Engineering, Operations Research or another related field/quantitative discipline. 


Required Skills 

* 3+ years of coding experience (Python, perl, R, C++, etc.)

* 3+ years of experience with internet protocols and concepts (DNS, HTTP, SSH, TCP, etc.)

* 3+ years of experience working in production UNIX/Linux computing environments (shell scripting, SQL, etc.) 

* 3+ years of experience with statistics and data analysis

* 3+ years of experience analyzing complex systems


Desired Skills

* Excellent written and verbal communication skills 

* Experience with big data techniques and frameworks (Hadoop, Hive, Sparks, etc.)

* Thorough understanding of large-scale distributed systems and internet principles 

* Ability to stay organized and keep multiple priorities on target 

* Self-motivated with a consistent drive towards results


Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.


About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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