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Senior Partner Technical Enablement Manager

Sales/Sales Engineering
013411 Requisition #
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About Akamai

Akamai provides market-leading managed services for powering rich media, dynamic transactions, and enterprise applications online. Having pioneered the content delivery market one decade ago, Akamai's services have been adopted by the world's most recognized brands across diverse industries. Since its start in 1998, Akamai has grown from a research “big idea” into one of the world’s most successful technology companies, with 2016 revenue of more than $2.3 billion, consistent profitability, and inclusion as a NASDAQ 100 company. With more than 7,000 employees in locations around the globe, Akamai is committed to innovation in technology and service. Akamai has transformed the Internet into a more viable place to inform, entertain, advertise, interact, and collaborate. Akamai – Faster Forward.

About the Team

Partner Enablement Managers (PEM) are part of Akamai’s Global Channel Services team; working alongside Regional Channel Managers (RCM), Partner Account Executives (PAE) and other team members of the services and support teams to ensure that partners are trained and enabled to identify, position, scope and sell Akamai solutions. PEMs tailor and execute Akamai’s Partner training strategy to provide additional scale and velocity for both the partner and Akamai’s growth.

About the Job

As a Senior Partner Enablement Manager, you will be the player coach for the partners, working closely with the Akamai’s Channel Sales team to ensure that strategic partners are trained and enabled on Akamai’s products, services and technologies. 
This role requires you to appropriately plan enablement activities, coach partner teams (sales, technical pre-sales, technical support & implementation services) through technical solution selling, as well as program manage partner progress through training and certification. 
This is a strategic role designed to help Akamai manage the evolution of our indirect business to scale and accelerate growth. The PEM will foster technical relationships with Akamai’s Partners and will rely on their virtual and in-person presentation and communication skills in order to be effective. 

The key responsibilities of this role are:

  • Work with the Channel Sales team to recruit strategic partners. This requires the ability to prescribe and evangelize all technical aspects of Akamai’s portfolio and capabilities. It also requires the ability to understand a partner’s business and technology model and collaborate with the Sales and Business Development teams to define a joint go-to-market strategy that will ensure combined Akamai and partner success. This will involve conducting training and business development workshops for a partner’s technical decision makers and architects to help them understand the Akamai product portfolio and develop complementary value-added solutions.
  • Define a partner-specific enablement plan based on the partner GTM plan combined with the Akamai global partner enablement framework. The enablement plan takes advantage of partner strengths and industry expertise to define partner orientation, training, and ongoing development plans.
  • Collaborate with the Channel Sales team to manage partner progress and success against the enablement plan.
  • Hold feedback sessions with local Akamai Solution Engineers to understand the challenges partner personnel face with current opportunities. Work with the Global Partner Enablement team to update training and the enablement framework as required.
  • Participate in the partner quarterly business reviews to obtain visibility and feedback from the partner. Take specific actions and work with partner & Akamai teams to address enablement gaps.

Required Qualifications

  • Education: Bachelor's Degree in Engineering, Computer Science or related technical field.
  • Strong experience in a customer or partner facing environment such as, technical pre-sales, technical account/project management, or technical consulting. 
  • Strong experience in Internet Technologies is required. 
  • Detailed knowledge of Internet technologies, such as HTTP, DNS, SSL, is required.
  • Must be willing to travel approximately 50% within UKI region.

Desired Qualifications

  • Education: Master’s degree of Science or Masters in Business Administration.
  • Demonstrates situational fluency through strong written and verbal communication skills.
  • Exceptional skill visualizing and documenting technical, organizational, and procedural concepts.
  • Must have experience developing and enhancing strong relationships at all levels of the business.
  • Proven presentation effectiveness of complex and technical material to varying audiences virtually and in-person.
  • Understanding of and experience working within a channel go-to-market strategy.
  • Web application programming background – J2EE, .NET, Web Services experience a plus.
  • Deep understanding of CDN architecture, solutions, and products, preferably Akamai solutions.
  • A proven track record demonstrating good business judgement, an ability to make decisions, and a passion for excellence.
  • Develops and drives consensus while implementing innovative process and strategy improvements.
  • Project management experience and certification a plus.


About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @Akamaijobs on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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