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Senior Platform Operations Engineer

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Engineering
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014227 Requisition #
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About the Job

This position is for a DDC Specialist on the NOCC Solutions team, which tackles the most complex and interesting challenges on Akamai’s deployed network of hundreds of thousands of servers. 

This role will primarily be responsible for DDC issues affecting the NOCC, improving and streamlining existing processes and procedures while being a point person for issues and questions. This role will also participate in the incident process and long-term troubleshooting of customer-facing issues. Outreach to related teams—including hardware and software—will be key, as will indirect oversight of other people working on DDC issues within the NOCC. This role will also include daily responsibilities on a variety of networks, in support of the larger Specialist team.

This position is located in Krakow, Poland.


About the Team

The Akamai NOCC team is responsible for the availability of Akamai’s vast deployed network of servers. NOCC Solutions is a sub-team devoted to solving the toughest technical challenges while implementing changes to optimize efficiency and effectiveness. 

Responsibilities

* Troubleshoot and resolve complex technical issues in area of specialty
* Identify and implement process and efficiency improvements in area of specialty
* Improve tools, alerts, documentations, and procedures in area of specialty
* Maintain positive relationship across teams
* Teach and mentor peers



Basic Qualifications

* Education: Bachelor's Degree in a scientific or technical field, or 8 years of equivalent network operations experience.
* Minimum of 5 years’ Linux/UNIX experience
* Minimum of 5 years’ expertise in detailed debugging, log analysis, and trouble-shooting
* Minimum of 4 years’ experience with large-scale content distributed systems
* Minimum of 3 years’ experience in the Akamai NOCC

Desired Qualifications

* Excellent mentorship and leadership skills
* Excellent communication skills, with experience in explaining complex technical content 
* Meticulous attention to detail
* Technically creative and able to learn
* Highly self-motivated, self-disciplined, and able to work independently


About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @Akamaijobs on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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