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Senior Platform Reliability Engineer

Performance Engineering
016725 Requisition #
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The Platform Reliability Engineer is responsible for ensuring the safety and stability of Akamai’s global platform. This role requires in-depth knowledge of proprietary software and services in addition to a “big picture” understanding of the entire platform. The Platform Reliability Engineer works directly with multiple teams at Akamai to ensure the needs of a dynamic and evolving distributed platform

As a Sr. Platform Reliability Engineer you will:
* Provide operational management and support of Akamai’s global production network by collaborating with multiple teams on multiple products that extend across the company’s global sites.
* Conduct and run software rollouts that span massive, multi-service, complex networks.
* Drive platform improvements and increase operational efficiencies by analyzing behaviors and trends, implementing code, increasing automation, creating and improving alerts and notifications
* Utilize Key Performance Indicators to identify issues early, guide operational responses and build processes to improve TTR
* Resolve complex technical issues that can impact multiple systems, tools, products and customers.
* Represent GPO Technologies in standard incident reviews and other operational events
* Handle issues from our Network Operations Command Center with a persistent eye toward process improvement and incident prevention.
* Collaborate with Development, Performance and Operations teams across the globe and drive activities that promote platform stability and operational growth

About the Team
Global Performance & Operations is responsible for managing, monitoring, and maintaining Akamai’s distributed computing platform in order to achieve the highest possible availability, agility, safety, efficiency, and scalability.

Required Skills and Education:
* 5 years of relevant experience and a Bachelors degree or
* 3 years of relevant experience and a Masters degree

Required Skills
* 5+ years of experience years of experience in operations or system administration
* 5+ years of experience with Unix/Linux systems
* 5+ years of experience with internet protocols such as DNS, HTTP, SSL
* 3+ years of experience with a scripting language (Python, Perl, shell)
* 3+ years of experience networking concepts (TCP/IP, UDP, etc.)
* 3+ years of experience working with SQL and writing SQL queries

Desired Skills
* Excellent communication skills and ability to effectively work in a multi-team environment
* Network Operations experience with Internet-scale systems
* Experience with complexity analysis and software design
* Thorough understanding of distributed systems and Internet principles
* Ability to stay organized and keep multiple priorities on target
* Self-motivated with a consistent drive towards results

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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