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Senior Security Operations Technician - Weekend + US Shifts
Thanks for your interest in the Senior Security Operations Technician - Weekend + US Shifts position.
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Required Education and Experience
* 2-3 year of relevant experience
* 2-3 year of relevant experience
Required Skills
* Minimum of 2 year experience in a customer support, help desk or call center role
* Minimum of 2 industry related certification or 1 years of work experience in an IT role
* Minimum of 2 year demonstrated interpersonal communications skills
* Minimum of 2 year experience in a customer support, help desk or call center role
* Minimum of 2 industry related certification or 1 years of work experience in an IT role
* Minimum of 2 year demonstrated interpersonal communications skills
Desired Skills
* Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
* Having a desire to stop evil in its tracks a plus
* Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
* Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
* Knowledge of Akamai’s DNA
* Must have the desire to think faster and move forward!
* Must be ready to come to a place where you are free to innovate, collaborate and shape how the world lives, works and plays
* Having a desire to stop evil in its tracks a plus
* Should be highly analytical and have the ability to quickly identify, replicate & resolve customer reported issues
* Basic knowledge of various security packages, DoS & DDoS attack types & an awareness of the white hat/black hat/grey hat communities and tools used by its members is a plus
* Knowledge of Akamai’s DNA
* Must have the desire to think faster and move forward!