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Senior Solutions Engineer

📁
Engineering
📅
018888 Requisition #

Overview:

Solutions Engineers (SE) are experienced sales engineering professionals, adept at assessing customer business issues and aligning Akamai technology for long-term customer success and business goals. SEs are an integral part of the sales cycle, collaborating with their sales partners to expand the breadth and depth of Akamai services adoption, ensuring growth and overall revenue retention. SEs are self-directed, capable of leading technical sales activities, managing customer technical relationships, and delivering on value confirmation tasks.

 

About the Team:

The team is an experienced group of industry experts and Internet technologists working with America’s top retailers, travel and hospitality, auto and manufacturing industries to defend against cyber-attacks and data breaches, leverage the cloud, improve application performance and execute strategic digital transformation initiatives.  The team is highly regarded within Akamai for their steadfast focus on maintaining the highest quality customer service and their propensity to learn and apply industry best practices and cutting-edge solutions.  Comprised of individuals from a range of backgrounds across a variety of industries, this is a highly collaborative team committed to helping one another succeed within their accounts by understanding specific trends as well as varying organizational structures.

 

Responsibilities:

* Create sales opportunities and drive revenue by managing the pre-sales technical process and demonstrating Akamai's technology to existing customers.

* Design solutions for customers business requirements using Akamai services.

* Create and lead sales opportunities through Technical Demos and Proof of Concepts (POCs).

* Balance multiple concurrent opportunities that may vary by contract value, sales cycle and solution set.

* Show high standards of technical thought leadership with customers through activities such as consultation, presentation, technical evaluations, objection handling or general supportive discussion.

* Manage technical proposal process and ensure that all technical information and recommendations addressing customer requirements are accurate, properly defined and detailed.

* Maintain in-depth knowledge of Akamai’s current competitive landscape.

* Must be willing to travel up to approximately 50% of the time.

Required Education and Experience:

* 8 years of relevant experience and a bachelor’s degree in Computer Science, related technical field, or equivalent relevant experience.

* 6 years of relevant experience and a master’s degree in Computer Science, related technical field, or equivalent relevant experience.

 

Required Skills:

* Minimum 5 years of experience in a customer facing environment such as technical sales or consulting.

* Minimum 5 years of experience in Internet technologies, cloud technologies or security technologies

 

Desired Skills:

* Experience with web security and in-depth knowledge of the cybersecurity space

* Knowledge of Internet technologies, web analytics, and digital performance management solutions

* Excellent written, verbal, and presentation skills appropriate to both technical and management clients

* Experience developing and enhancing strong client relationships

* A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence

* Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus

* Experience in the Financial Services industry is a plus.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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