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Senior Technical Support Engineer
Thanks for your interest in the Senior Technical Support Engineer position.
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Qualifications
- Possess BS/University Degree in Computer Science/Engineering. Masters/PhD with a minimum of 8 years’ experience in engineering, systems administration, engineering support or consulting.
- English phone and writing skills are required.
- Experience with UNIX shell scripting, Perl, Java.
- In depth knowledge of HTTP, SSL, DNS, network routing, common network protocols (TCP/IP) and tools (ping, traceroute).
- Knowledge of web programming (HTML, JavaScript, ASP, JSP).
- Strong analytical skills and technical writing skills; excellent communicator who can disseminate information in a clear manner to both business and technical audiences.
- Must be able to resolve complex, highly technical issues; creative and able to "think-out-of-the-box", propose and implement new Solutions for customers.
- Self-motivated and capable of managing multiple priorities and commitments.
- Strong team players who enjoy working in a fast-paced team atmosphere.