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Solutions Architect II..

📁
Professional Services
📅
018713 Requisition #

About Akamai


As the world’s largest and most trusted cloud delivery and security platform, Akamai makes it easier for our customers to provide the best and most secure digital experiences on any device, anytime, anywhere. Akamai’s massively distributed platform is unparalleled in scale with over 200,000 servers across 130 countries, giving customers superior performance and threat protection. Akamai’s portfolio of web and mobile performance, cloud security, enterprise access, and video delivery solutions are supported by exceptional customer service and 24/7 monitoring. To learn why the top financial institutions, e-commerce leaders, media & entertainment providers, and government organizations trust Akamai please visit www.akamai.comblogs.akamai.com, or @Akamai on Twitter.​


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.



About the Team


The Professional Services team works with Akamai's customers to design and implement solutions that maximize return on investment, reduce risk, and optimize their online initiatives. The team employs some of the foremost Internet experts to solve complex infrastructure, content delivery, and application performance challenges, always with a mind to our customer's business strategy. We've implemented solutions for over 2,000 customers in the private and public sectors.



About the Job


Solution Architects own the technical implementation from project commencement to customer sign-off. They may also be involved early in the pre-sales cycle to help craft and scope the solution. They must possess a good understanding of development methodologies, consulting best practices, and common web and application architectures. This position requires excellent client, development and technical skills, expertise with various web publishing environments and architectures, and documentation experience. Successful candidates must be action oriented, capable of independently solving complex technical problems and able to communicate clearly and effectively to both technical and business audiences.



Responsibilities


  • Work independently to evaluate a customer’s web architecture and deliver the appropriate integration solution. This includes, but is not limited to, evaluating the customers' content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers' business and technical requirements.
  • Propose technically feasible solutions and work closely with customers and pre-sales teams to implement customer projects and trials. Establish success criteria and act as the single point of contact for the customer for all technical issues and technical deliverables.
  • Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve technical issues that arise during customer trials or integrations.
  • Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
  • Track and document status and time spent on customer integrations.
  • Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
  • Deliver certification training on Akamai products and services to internal Akamai employees, to Akamai customers, and to Akamai consulting partners.

Qualifications


  • Bachelor's degree in Computer Science or relevant engineering field.
  • Minimum 2 years of web application development experience, proficient in one or more web development languages, methodologies, and / or architectures.  Development experience in J2EE, and/ or Adobe Flash/ Flex environment is a plus.
  • Proven analytical abilities and a strong work ethic.
  • Detailed knowledge across the spectrum of Internet technologies (DNS, TCP/IP internetworking, etc.)
  • Good problem solver, ability to trouble shoots in a distributed application environment.
  • Excellent business writing and communication skills.
  • Good verbal and written English skills (Score of 730 or above on the TOEIC exam).

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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