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Solutions Architect II
Functional Skills
- Has advanced knowledge on at least one Akamai product and the underlying Intelligent Platform. Applies these to a variety of customer integrations and resolving customer problems
- Works on problems of moderate scope where analysis of problems or issues requires the review of a variety of factors. Capable of leading a Standard Integration, SMP, or working on a Managed Integration. Exercises judgment within defined procedures and practices to determine appropriate action.
- Works well with other internal groups within GSS and PDG as needed for customer work
- Experience implementing enterprise scale, n-tier solutions with direct client exposure
- Experience with digital media technologies including streaming, codecs and container formats
- Experience with UNIX and one or more web development languages, methodologies, and/or architectures – Perl, PHP, Shell Scripting, J2EE, .NET, C#, JSP, ASP, Tomcat, Apache
- Experience with data processing, Real Time Reporting and Analytics a plus
- Excellent business writing, presentation and communication skills
- Working knowledge of the full software development life-cycle
- Advanced knowledge of the internet and internet related technologies
- Bachelor’s degree in Computer Science, Engineering, MIS, other related field or equivalent experience
- Minimum of 5 year experience with Internet technologies including TCP/IP, HTTP, DNS and web servers.
- 5-8 years IT solution delivery experience, preferably within a consulting organization
Key Success Factors
Presentation Skills: Is effective in a variety of formal presentation settings; one-on-one, small and large groups, with peers, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn't working.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analyses; looks beyond the obvious and doesn't stop at the first answers.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Informing: Provides information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information.
Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Communication: Can explain a technical solution thoroughly to the customer/account teams. Ensures proactive communication on statuses/next steps and closes the loop. Internal: contributes to positive, collaborative team discussions.
Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.