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Solutions Engineer II

Sales Operations
018628 Requisition #
Solutions Engineers (SE’s) are experienced sales engineering professionals, adept at defining solutions that meet the business and technical requirements of Akamai customers. SE’s are an integral part of the sales cycle, collaborating with their sales partners to expand the breadth and depth of Akamai services adoption, ensuring growth and overall revenue retention. SE’s are self-directed, capable of leading technical sales activities, managing customer technical relationships and delivering on value confirmation tasks.

As a Solutions Engineer II, you will be responsible for:

* Creating sales opportunities and driving revenue by managing the pre-sales technical process and demonstrating Akamai's technology to existing customers
* Designing solutions for customer’s business requirements using Akamai services.
* Creating and leading sales opportunities through Technical Demos, Customer Analysis Reports (CAR’s) and Proof of Concepts (POC’s)
* Balancing multiple concurrent opportunities that may vary by contract value, sales cycle and solution set
* Showing high standards of technical thought leadership with customers through activities such as consultation, presentation, technical evaluations, objection handling or general supportive discussion
* Managing the technical proposal process and ensuring that all technical information and recommendations addressing customer requirements are accurate, properly defined and detailed
* Maintaining an in-depth knowledge of Akamai’s current competitive landscape
* Complying with pre-sales processes, including account activity tracking to drive business analysis and reporting
* Travel up to approximately 30% of the time

About the Team

The Web Core Business team is an experienced group of industry experts and Internet technologists working with the top Retailers, Travel & Hospitality companies, Auto Manufacturers and Enterprises in the United States of Americas. The Solutions Engineers aligned to the Core Business team engage with our customers to consult on industry best practices, design solutions, and always maintain the highest quality customer service.

Sales Engineering is the technical side of the field sales team, a world-class organization that strives to provide the “right” solution to our customers and prospects. Our Solutions Engineers possess the highest levels of both business and technical acumen - understanding customer business drivers; matching those to Akamai's technology, and clearly articulating complex solutions to existing customers. SE's at Akamai are subject matter experts on Akamai Products & Services – which are tailored towards making websites faster, delivering high quality video streams and protecting web & application assets against attacks.


Required Education and Experience
* 5 years of relevant experience and a Bachelor’s degree in Computer Science or its equivalent or
* 3 years of relevant experience and a Master’s degree in Computer Science or its equivalent

Required Skills
* 3+ years of experience in a “customer facing” environment such as technical sales or consulting
* 3+ years of experience with Internet and cloud technologies

Desired Skills
* Experience with web security and in-depth knowledge of the cybersecurity space
* Knowledge of Internet technologies, web analytics, and digital performance management solutions
* Experience developing and enhancing strong client relationships
* A proven track record demonstrating good business judgment, an ability to make decisions, and a passion for excellence
* Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus
* Experience in the CDN and ecommerce industry
* Excellent written, verbal, and presentation skills appropriate to both technical and management clients

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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