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Sr. Community Program Manager
Required
Education and Experience
* Minimum 8
years of relevant experience and a Bachelor's Degree in Computer Science,
Engineering, Business Management, another related field or its equivalent.
Required
Skills
* 5+ years
of experience with Program/Project Management or equivalent experience, ideally
in a cross-functional and Technical capacity
* 2+ years
of experience with Community Management or Salesforce Community
* Excellence
in interpersonal, organizational, and communication skills and the ability to
work effectively across a wide range of constituencies in a diverse corporate
and client environment
* Strong in
high-tech internet industry & technical software implementations
* Proven
ability to deliver projects on time and on budget while communicating with key
senior leaders
* Proficient
with program and project management principles and practices, PMP certification
or Big 5 Consulting experience a plus
* Proficient
with business process, operations, and metric definition best practices
* Proficient
with Risk and Issue management and resolution
* Detail and
action-oriented self-starter
* Knowledge
of KPI development
*
Familiarity with OCM principles
* Knowledge
of JIRA, Smartsheets and other Program Management tools