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Technical Project Manager - Security

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Program/Project Management
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018222 Requisition #
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About the Job

Technical Project Managers at Akamai require a strong technical background, excellent client and project management skills, proven ability to do hands on technical work when needed, and ability to lead technical projects and technical teams. Successful candidates must be action oriented, capable of independently solving complex technical problems, and able to communicate clearly and effectively to both technical and business audiences.

About the Team

Recognizing that an organization’s approach to its Internet initiatives is developed long before implementation and is an on-going exercise long after go-live, Akamai Professional Services offers consulting services that address all phases of a customer’s Internet strategy.
Akamai’s Professional Services team calls upon its Internet and Security expertise to architect the optimal solution for the unique business and technical requirements of our customers. Through its proven methodologies and processes, this highly experienced team of consultants has implemented effective solutions for over 2,000 Akamai customers.
The Technical Project Manager will focus on all Akamai customers as a member of the Global Security and Government Services team. The Global Security and Government Services team is an experienced group of security experts and Internet technologists working with top customers in the Enterprise, Finance, High-Tech, Media and Pubic Sector in North America. 

Responsibilities

* Work independently or lead small technical teams with Akamai customers to evaluate their security architecture and deliver the appropriate security solution. This includes, but is not limited to, evaluating the customers’ content management and publishing processes, web application architecture, security requirements, DNS configurations, and provide detailed documentation for a custom solution that satisfies the customers’ business and technical requirements.
* Work closely with customers and pre-sales teams to manage and implement customer trials, propose technically feasible solutions and set accurate expectations on effort and timelines for integration. Establish success criteria and act as the single point of contact for the customer for all technical issues and project deliverables.
* Create and manage proposals, Statements of Work and detailed project plans for customer integrations including timelines and effort estimates.
* Work closely with Account Management, Sales professionals, engineering, product development and Customer Care to resolve issues that arise during customer integrations.
* Identify new product features and additional sales opportunities during trials and integrations and communication of the same to product development and sales teams.
* Track and document status and time spent on customer integrations.
* Participate in internal projects that help scale the group, implement best practices, and improving our methodology and quality of integrations.
* Review quality of customer integrations.
* Minimal travel to supported customer’s offices when necessary (~20% travel).
Basic Qualifications

* Education: Bachelor's Degree in Computer Science, Computer Engineering or Management Information System or relevant field experience.
* Minimum 3 years of overall experience in IT industry.
* Minimum of 2 years project lead or project management experience working on and managing enterprise scale projects.
* Minimum 2 year of experience in technical pre-sales/sales engineering, consulting, and/or other customer facing role consulting on, delivering technical products or services.
* Minimum 2 year of experience in Internet technologies, standards and protocols, including DNS, HTTP/HTTPS, Web architecture and design. 


Desired Qualifications

* PMP or Big 5 experience a plus.
* Industry recognized security certifications (CISSP, CISA, CEH, etc.).
* Experience in the web application security field.
* Experience with web application firewall (WAF) concepts and technologies.
* Experience with general security technologies, processes, and concepts.
* Experience in one or more web development languages, methodologies, and/or architectures - J2EE, HTTP, DNS, .NET, C#, JSP, ASP, Tomcat, Apache.
* Experience in a customer-facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, where an aptitude for improving customer satisfaction was successfully demonstrated.
* Experience with data processing, Real Time Reporting and Analytics a plus.
* General exposure to security technologies, processes, and concepts such as PKI, SSL, firewalls, NIST 800-53, FIPS-140-2, Authentication & Authorization, Client Certificates, OCSP, etc. a plus.
* Proven track record of successfully delivering projects for Fortune 500 customers.

Other Information

* Is relocation available for this position: No 
* Is US Citizenship required: No 
* Is a Security Clearance Required: No 
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information. 

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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