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Technical Solutions Engineer.
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Basic Skills:
- Bachelor's, master’s degree in computer science/Engineering or relevant engineering/science fields or relevant work experience
- Entry Level position for a person looking to develop a career in the I.T Industry.
- Knowledge of common network protocols (HTTP, TCP/IP, UDP, RTMP) and troubleshooting tools
- Experience providing technical solutions & support to enterprise (Business-to-Business [B2B] customers
- Strong and creative technical skills
- Excellent verbal and written communication skills, with proven ability to disseminate information in a clear manner to business and highly technical audiences
Desired Skills:
- Agility with at least one of the below listed technologies is required:
- RTMP Flash
- Adobe HTTP Dynamic Streaming (HDS)
- Apple HTTP Live Streaming (HLS)
- Microsoft Silverlight Smooth Streaming
- Progressive Downloads
- Video Encoding
- Web Server Administration (Apache, IIS, nginx)
- Web Services (SOAP, XML)
- Knowledge of web programming (HTML, JavaScript, ASP, JSP) is an asset but not a must
- Operating systems & programming knowledge and experience (Linux/variants of Unix, Perl/shell scripting or Java)
- SQL and databases – crafting complex queries
- Familiarity with Automated Call Distribution (ACD) and at least one CRM system such as Siebel, Remedy or Salesforce.com