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Technical Solutions Engineer - 6am to 3pm shift

📁
Technical Support
📅
019861 Requisition #
Thanks for your interest in the Technical Solutions Engineer - 6am to 3pm shift position. Unfortunately this position has been closed but you can search our 142 open jobs by clicking here.

Work Experience: 2 to 4 Years

 

Mandatory Qualifications:

 

  • In depth knowledge of how the Internet works (HTTP, DNS, Streaming, etc.)
  • Knowledge of common network protocols (TCP/IP, ICMP) and troubleshooting tools
  • Experience providing technical solutions & support to enterprise (Business-to-Business [B2B]) customers
  • Customer focus, acting with the customer in mind, anticipating future needs, identifying long-term solutions and dedicated to providing a superior support experience for the customer
  • Excellent verbal and written communication skills, with proven ability to disseminate information in a clear and correct manner to business and technical audiences
  • Strong relationship building skills, with the ability to positively influence the actions of others, working as a team player
  • Great problem-solving skills with the ability to resolve complex, highly technical issues, often under time pressure
  • Creative and able to think ‘outside of the box’ with a proven track record in proposing and implementing solutions for enterprise customers
  • Ability to manage multiple priorities, commitments and projects
  • Self-motivated, directed and passionate about what you do, striving for results constantly

 Desired Qualifications:

 

  • Programming knowledge and experience (Perl/shell scripting or Java preferable)
  • Knowledge of web programming (HTML, JavaScript, ASP, JSP)
  • Familiarity with technologies like: 

o   J2EE (using Tomcat and/or Websphere) or .NET architecture

o   Web Services (SOAP, XML)

o   Configuring webservers (Apache, IIS) and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc.)

o   Streaming (Flash, HTTP Live Streaming, etc.)


About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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