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Technical Solutions Engineer..
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Qualification
Education: Bachelor's Degree in Computer Science/Engineering,
Management Information Sciences (MIS), or relevant engineering/science fields.
Work Experience: 2 to 4 Years
Mandatory Qualifications:
- In depth knowledge of how
the Internet works (HTTP, DNS, Streaming, etc.)
- Knowledge of common network
protocols (TCP/IP, ICMP) and troubleshooting tools
- Experience providing
technical solutions & support to enterprise (Business-to-Business
[B2B]) customers
- Customer focus, acting with
the customer in mind, anticipating future needs, identifying long-term
solutions and dedicated to providing a superior support experience for the
customer
- Excellent verbal and written
communication skills, with proven ability to disseminate information in a
clear and correct manner to business and technical audiences
- Strong relationship building
skills, with the ability to positively influence the actions of others,
working as a team player
- Great problem solving skills
with the ability to resolve complex, highly technical issues, often under
time pressure
- Creative and able to think
‘outside of the box’ with a proven track record in proposing and
implementing solutions for enterprise customers
- Ability to manage multiple
priorities, commitments and projects
- Self-motivated, directed and
passionate about what you do, striving for results constantly
Desired Qualifications:
- Programming knowledge and
experience (Perl/shell scripting or Java preferable)
- Knowledge of web programming
(HTML, JavaScript, ASP, JSP)
- Familiarity with
technologies like:
o J2EE
(using Tomcat and/or Websphere) or .NET architecture
o Web
Services (SOAP, XML)
o Configuring
webservers (Apache, IIS) and the infrastructure necessary to support
a dynamic website (load balancers, connecting to databases, etc.)
o Streaming
(Flash, HTTP Live Streaming, etc.)