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Technical Solutions Engineer..

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Technical Support
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015022 Requisition #
Thanks for your interest in the Technical Solutions Engineer.. position. Unfortunately this position has been closed but you can search our 226 open jobs by clicking here.

Qualification

 

Education: Bachelor's Degree in Computer Science/Engineering, Management Information Sciences (MIS), or relevant engineering/science fields.

 

Work Experience: 2 to 4 Years

Mandatory Qualifications:

  • In depth knowledge of how the Internet works (HTTP, DNS, Streaming, etc.)
  • Knowledge of common network protocols (TCP/IP, ICMP) and troubleshooting tools
  • Experience providing technical solutions & support to enterprise (Business-to-Business [B2B]) customers
  • Customer focus, acting with the customer in mind, anticipating future needs, identifying long-term solutions and dedicated to providing a superior support experience for the customer
  • Excellent verbal and written communication skills, with proven ability to disseminate information in a clear and correct manner to business and technical audiences
  • Strong relationship building skills, with the ability to positively influence the actions of others, working as a team player
  • Great problem solving skills with the ability to resolve complex, highly technical issues, often under time pressure
  • Creative and able to think ‘outside of the box’ with a proven track record in proposing and implementing solutions for enterprise customers
  • Ability to manage multiple priorities, commitments and projects
  • Self-motivated, directed and passionate about what you do, striving for results constantly

 

Desired Qualifications:

  • Programming knowledge and experience (Perl/shell scripting or Java preferable)
  • Knowledge of web programming (HTML, JavaScript, ASP, JSP)
  • Familiarity with technologies like: 

o   J2EE (using Tomcat and/or Websphere) or .NET architecture

o   Web Services (SOAP, XML)

o   Configuring webservers (Apache, IIS) and the infrastructure necessary to support a dynamic website (load balancers, connecting to databases, etc.)

o   Streaming (Flash, HTTP Live Streaming, etc.)


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