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Technical Support Engineer
Thanks for your interest in the Technical Support Engineer position.
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Do what you love
To be successful in this role you will:
- Have experience providing technical solutions and support to enterprise Business-to-Business [B2B] customers
- Demonstrate ability to communicate professionally with customers and collaborate with internal stakeholders
- Have experience of troubleshooting streaming technologies such as HLS, HDS, MSL Smooth, video encoding
- Demonstrate solid understanding of the internet and IP networks, DNS and routing as well as communication protocols such as HTTP, TCP/IP, RTMP or UDP
- Demonstrate working experience with Linux command line
- Have knowledge of one or more web programming languages (Java, Python, Shell scripting)
- Fluency in English and working proficiency in another European language such as Spanish, Italian or French