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Technical Support Engineer
Thanks for your interest in the Technical Support Engineer position.
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Basic Qualifications:
• BS / University Degree in Computer Science/Engineering or equivalent
- Optional: Masters or similar education.
• 3-5 years’ experience in engineering, systems administration, engineering support or consulting.
Required Skills:
• BS / University Degree in Computer Science/Engineering or equivalent
- Optional: Masters or similar education.
• 3-5 years’ experience in engineering, systems administration, engineering support or consulting.
Required Skills:
Soft Skills:
- Must be fluent in English (written & verbal)
- Strong analytical skills and technical writing skills
- Excellent communicator who can disseminate information in a clear manner to both business and technical audiences.
- Must be creative and able to "think-out-of-the-box", propose and support new solutions for customers.
- Self-motivated and ability to learn on-the-fly
- Manage multiple priorities and commitments.
- Strong team players who enjoy working in a fast-paced team atmosphere.
Technical Skills:
- In depth knowledge of HTTP, SSL, DNS
- Network routing, common network protocols (TCP/IP) and tools (ping, traceroute).
Desired Skills:
- Knowledge of web programming (HTML, JavaScript, ASP, JSP).
- Experience with Linux shell scripting, Perl, Java, data / log analysis
- Knowledge in streaming technologies and trends
- Web security knowledge
- Must be fluent in English (written & verbal)
- Strong analytical skills and technical writing skills
- Excellent communicator who can disseminate information in a clear manner to both business and technical audiences.
- Must be creative and able to "think-out-of-the-box", propose and support new solutions for customers.
- Self-motivated and ability to learn on-the-fly
- Manage multiple priorities and commitments.
- Strong team players who enjoy working in a fast-paced team atmosphere.
Technical Skills:
- In depth knowledge of HTTP, SSL, DNS
- Network routing, common network protocols (TCP/IP) and tools (ping, traceroute).
Desired Skills:
- Knowledge of web programming (HTML, JavaScript, ASP, JSP).
- Experience with Linux shell scripting, Perl, Java, data / log analysis
- Knowledge in streaming technologies and trends
- Web security knowledge