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Technical Support Engineer II..
Thanks for your interest in the Technical Support Engineer II.. position.
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You Have:
• Qualifications:
BS/University Degree in Computer Science/Engineering. Masters/PhD or similar education/working experience.
• Minimum 3-10 years of experience in engineering, systems administration, engineering support or consulting.
• Fluent Mandarin and excellent English phone and writing skills are required. Cantonese is a plus
• Experience with UNIX commands and shell scripting
• In-depth knowledge of HTTP, SSL, DNS, network routing, common network protocols (TCP/IP) and network tools (ping, traceroute,mtr).
• Strong analytical skills and technical writing skills; an excellent communicator who can disseminate information in a clear manner to both business and technical audiences.
• Comfortable with occasional on-shift work approx. once every 2 months on weekend shift
Inclusion & Diversity
We believe that the unique contributions of our employee are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience. We provide equal opportunity, at the core we seek the ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at Akamai.