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Technical Writer - User Experience

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User Experience
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005527 Requisition #
Thanks for your interest in the Technical Writer - User Experience position. Unfortunately this position has been closed but you can search our 226 open jobs by clicking here.



Basic Qualifications

  • Bachelor’s degree or higher in English, journalism, instructional design, computer science, or any field of study requiring English writing and critical analysis.
  • English-language fluency.
  • Excellent writing, editing, attention to detail, and problem-solving skills.
  • Demonstrated ability to communicate and organize task-driven information that is easy to understand.
  • Experience writing technical publications for software-based systems.
  • Experience working on customer-facing documentation, with a portfolio of professional work that demonstrates a range of output, audience, and complexity.
  • Proficiency with content design and delivery tools such as MadCap Flare, FrameMaker, TechSmith, Oxygen, content management systems, and screen capture applications.
  • Demonstrated basic understanding of programming concepts and the software delivery lifecycle. Proficiency with HTML.



Desired Qualifications

  • Proven ability to manage the complete documentation process, negotiate priorities and deliverables, and meet deadlines.
  • Experience using XML and DITA to produce topic-based, reusable content.
  • Familiarity with documenting RESTful APIs and Angular.js-based front ends.
  • Familiarity with front-end technologies and frameworks such as JavaScript, JQuery, CSS.
  • Information Mapping and task-based writing.
  • Content Management — SDL experience a major plus.
  • Knowledge of information-design principles that maximize readability and findability.
  • Experience working with a U.S. based team.


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