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Tier-3 Support Engineer

📁
Engineering
📅
015079 Requisition #
Thanks for your interest in the Tier-3 Support Engineer position. Unfortunately this position has been closed but you can search our 359 open jobs by clicking here.
Responsibilities:
  • Full responsibility for monitoring CSI systems, detect anomalies and improve alerting. 
  • Define dashboard and reports. 
  • Defining procedures on how to handle different situations, with specific attention to sensitive information.
  • Writing scripts and automation to handle events.
  • Collaborating with global operation teams and NOCC.
  • Monitoring the system continuously, identifying anomalies that my point to potential problems.
  • Involvement in all the Development projects and processes, ensuring production stability, change tracking and alignment with all operations tools and requirements.

Basic Qualifications:
  • BA/BS.c in computer science degree or equivalent practical experience
  • Minimum 2 years’ experience in maintaining production environments
  • Experience working on UNIX/Linux system
  • 1-2 years of proven experience working with scripting languages (bash/python/Java preferred)
  • Excellent English Writing and Verbal abilities

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit www.akamai.com and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.


Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at www.akamai.com/diversity.


Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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