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User Experience Research Director
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Required qualifications
* Bachelor’s Degree in Human Factors, User Experience, Design or equivalent
* 10+ years of experience in UX research/user insights.
* 8+ years of hands-on expertise and passion for research and product innovation.
* 5+ years of experience working with large and disparate data sets (qualitative, quantitative, behavioral, secondary, etc.)
* 2+ years of experience in enterprise environments.
Desired qualifications
* Master’s Degree in Human Factors, User Experience, Design or equivalent
* Thrive on wanting to know why users act and feel the way they do, love sharing this understanding with others, and known for accurately predicting consumer behavior and reaction. You are an expert at understanding customer and user drivers and motivations. You boldly bring the voice of the customer/user into the room regardless of in a way that has a direct and immediate impact on the business, even when your points are controversial.
* Able to synthesize learnings from multiple sources into a clear and concise story (e.g. qualitative, quantitative, behavioral, secondary research), determining what’s important and distilling insights into actionable recommendations—often necessary to push teams beyond “analysis paralysis.”
* Excellent written and verbal communication skills.
* Can organize, clarify and communicate complex ideas quickly, succinctly and accurately. You have a quick intelligence and quickly respond to inquiries and questions.
* Creative. Demonstrated ability to think innovatively—connecting the dots where others cannot when it comes to consumers to create business building insights.
* Past experience in a culture that utilizes data in enterprise environments.
Other Information
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.
* Bachelor’s Degree in Human Factors, User Experience, Design or equivalent
* 10+ years of experience in UX research/user insights.
* 8+ years of hands-on expertise and passion for research and product innovation.
* 5+ years of experience working with large and disparate data sets (qualitative, quantitative, behavioral, secondary, etc.)
* 2+ years of experience in enterprise environments.
Desired qualifications
* Master’s Degree in Human Factors, User Experience, Design or equivalent
* Thrive on wanting to know why users act and feel the way they do, love sharing this understanding with others, and known for accurately predicting consumer behavior and reaction. You are an expert at understanding customer and user drivers and motivations. You boldly bring the voice of the customer/user into the room regardless of in a way that has a direct and immediate impact on the business, even when your points are controversial.
* Able to synthesize learnings from multiple sources into a clear and concise story (e.g. qualitative, quantitative, behavioral, secondary research), determining what’s important and distilling insights into actionable recommendations—often necessary to push teams beyond “analysis paralysis.”
* Excellent written and verbal communication skills.
* Can organize, clarify and communicate complex ideas quickly, succinctly and accurately. You have a quick intelligence and quickly respond to inquiries and questions.
* Creative. Demonstrated ability to think innovatively—connecting the dots where others cannot when it comes to consumers to create business building insights.
* Past experience in a culture that utilizes data in enterprise environments.
Other Information
* Is relocation available for this position: No
* Is US Citizenship required: No
* Is a Security Clearance Required: No
If yes, applicants selected will be subject to a government security investigation & must meet eligibility requirements for access to classified information.