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インサイドセールス/ 内勤営業/ Inside Sales Representative

Sales/Sales Engineering
018126 Requisition #
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* あらたなビジネスチャンスを見つけ、レベニューの拡大に務める


The Inside Sales Representative, will manage the customer experience for a specific territory's install base of customers and help grow and maintain revenue. He/She is the Customer Representative/Advisor who serves as a key point of contact and as a liaison between the customer and the various departments within Akamai.

Key responsibilities will include managing customer requests, ongoing support around customer service levels, customer contract renewals, and customer billing, and providing training on the Akamai services.



* Manages and retains revenue for a territory's install base of accounts in Japan.

* Owns complete end-to-end sales cycle. Initiates pre-sales, consulting and account management.

* Ensures 100% utilization of contracted services (technical advisory requests, contract change requests, invoice reviews, monitor usage, etc.)

* Identifies and qualifies customer needs and challenges.

* Creates and delivers proposals of solutions and services for the install base of customers.

* Escalates problems and issues within install base of customers.

* Uncovers new growth opportunities and grows the existing revenue.









Japanese - Native, English is a plus

4+ years solution selling work experience.

Demonstrates a good understanding of technology and the Internethosting, networking a strategic landscape.

Works well with customers to maintain high level of customer satisfaction and develop strong relationships

Ability to encourage/influence customers to extend and/or expand use of Akamai products and services.

Responds to customer needs quickly and thoroughly

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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