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Director of Employee Relations

Human Resources
021728 Requisition #

Are you passionate about developing and motivating others

Do you enjoy being a trusted partner to employees and stakeholders?

Join our Employee Relations Team

Our Employee Relations team collaborates closely with leadership, HR Business Partners, Legal and employees to advise on complex matters, including performance improvement and investigations. We endeavor to achieve a balance of employee advocacy and company stewardship. In realizing every employees potential, we enable the company's success.

Be an employee relations champion across our business

As Director of Employee Relations, you will oversee the North America Employee Relations function, providing strategic oversight on our employee performance enhancement efforts. Working closely with regional HR leaders to refine our global employee relations framework, governance structure and success measurements to ensure we are aligned globally, while engaging locally.

As Director of Employee Relations, you will be responsible for:

  • Building the overarching global framework for employee relations function that encompasses governance, success measurements, process and controls
  • Working closely with our Legal team to respond to risks, including interpretation and application of employee regulations
  • Providing guidance and support on escalations received from your Employee Relations team and HR Business Partners
  • Measuring your team’s impact through key success metrics and identifying and addressing emerging issues through trend analysis
  • Developing management’s knowledge and proficiency around basic employee performance skills that enable performance improvement and conflict resolution

Do what you love

To be successful in this role you will:

  • 12 years of relevant experience and a Bachelor’s degree in business administration, human resources or another related field
  • Have extensive experience in employee relations, employment law/compliance, executive coaching and leadership development
  • Have experience managing a global employee relations function that includes governance, success measurements, process and protocols
  • Enjoy partnering with HR colleagues, Legal, Audit, Learning & Development to implement solutions and achieve business results
  • Demonstrate the skills to deliver guidance on sensitive cases through clear communication and collaboration with colleagues
  • Have a quantitative approach to evaluating progress and impact, as well as identifying opportunities for improvement
  • Have experience managing a self sufficient team focused on unique and complicated challenges with significant visibility

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams drive progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatched customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visit and follow @AkamaiCareers on Twitter, Facebook, LinkedIn and Instagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more at

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please click here

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